Delete or void an invoice

  1. Overview
  2. Invoices & Quotes
  3. Manage invoices you send
  4. Delete or void an invoice

ⓘ This article is for small businesses who use Xero 

Overview
  • Delete a draft or awaiting approval invoice or void an awaiting payment invoice.

How it works

  • You can delete an invoice that's in draft or awaiting approval status.
  • You can only void an invoice that's in awaiting payment status. If an invoice is paid, you need to remove the payment before you can void the invoice.
  • You can't void awaiting payment invoices in bulk, you need to void them individually.
  • You can view deleted and voided invoices from the All tab in the Invoices screen in the web version of Xero. When you search for the invoice, select the Include Deleted & Voided checkbox.
  • You can reuse the invoice number of a draft or awaiting approval invoice after it’s been deleted. To reuse the invoice number of an approved invoice, you need to change the number before you void the invoice.
  • If you want to correct an error on an invoice and you haven't sent it to your customer, edit the invoice instead. If you've sent the invoice to your customer and need to make a correction, issue a credit note so there’s an audit trail for you and your customer.

Delete a draft or awaiting approval invoice

New invoicing Classic invoicing iOS Android
  1. In the Business menu, select Invoices.
  2. Find and open the invoice. Use search if you know the contact's name or invoice amount.
  3. Click the menu icon show or hide 1, then select Delete.
  4. Click Delete to confirm.

You can also delete draft or awaiting approval invoices in bulk from the list view. In the Invoices screen, select the Draft or Awaiting Approval tab, select the checkbox for each invoice, then click Delete.
  1. In the Business menu, click Invoices.
  2. Find and open the invoice. Use search if you know the contact's name or invoice amount.
  3. Click Invoice Options, then select Delete.
  4. Click Yes to confirm.

You can also delete draft or awaiting approval invoices in bulk from the list view. In the Invoices screen, select the Draft or Awaiting Approval tab, select the checkbox for each invoice, then click Delete.
  1. On the Dashboard, tap Sales.
  2. Find the invoice you'd like to delete, then tap it to open it.
  3. Tap Options, then tap Delete.
  4. Tap Delete to confirm.
  1. On the Dashboard, tap Sales.
  2. Find the invoice you'd like to delete, then tap it to open it.
  3. Tap the menu icon Image of the menu icon., then tap Delete.
  4. Tap Delete to confirm.

Void an awaiting payment invoice

New invoicing Classic invoicing iOS Android
  1. In the Business menu, select Invoices.
  2. Find and open the invoice. Use search if you know the contact's name or invoice amount.
  3. Click the menu icon show or hide 1, then select Void.
  4. Click Void to confirm.
  1. In the Business menu, click Invoices.
  2. Find and open the invoice. Use search if you know the contact's name or invoice amount.
  3. Click Invoice Options, then select Void.
  4. Click OK to confirm.

  1. On the Dashboard, tap Sales.

  2. Find the invoice you’d like to void, then tap to open it.

  3. Tap Options, then tap Void.

  4. Tap Void to confirm.
  1. On the Dashboard, tap Sales.
  2. Find the invoice you'd like to void, then tap it to open it.
  3. Tap the menu icon Image of the menu icon., then tap Void.
  4. Tap VOID to confirm.

 

 

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